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Infinite Acrobat Professional Install on Vista Business! Help!

Forum Index > Deployment & Installation > Infinite Acrobat Professional Install on Vista Business! Help!
2008-02-21 08:53:20
thompson905
Registered: Feb 21 2008
Posts: 2

Hello everyone,
I have having an issue and not sure what to do. I am running Vista Business and just installed Acrobat Professional 8.0. Install seemed to go fine. Well every time I right click on the start button I get this message:
"Please wait while windows configures Acrobat" it goes through it thing and thats it...then everything runs fine. Acrobat run fines to be honest but it happens every time I right click on start...with out fail. I tried to update to 8.1.2 which went fine and its still doing it. When I was running Acrobat 7.XX professional on the same machine it did it then too but it also happened every time I launched internet explorer too (not happening with the 8.0 install). Any ideas as to what the heck the issue is here?

Thanks,
Tom

My Product Information:
Acrobat Pro 8.1.2, Windows
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2008-02-26 07:58:08
#1
SimonATS
Expert
Registered: Jul 26 2007
Posts: 49
My guess would be a possible permission issue, hard to tell as I've not encountered this issue myself. however take a look at post 34 of the following thread:
http://www.adobeforums.com/webx?14@@.3bc34e46/33
This solution basically rests permissions in your registry and folders.

Only attempt this if you're the admin on the affected machine.

EMEA Acrobat Technical Support

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