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Installation problem

Forum Index > Deployment & Installation > Installation problem
2007-07-11 18:38:46
jlouey
Registered: Jul 11 2007
Posts: 2

I have a powerbook, running OSX 10.4.10. I have Word 2004, version 11.2 for Macs loaded on my computer. Attempting to install Acrobat 8 Professional from downloaded file. I have dropped the Adobe 8 pro icon into Applications, it started installation, however when it proceeded to the microsoft office elements (word etc), a dialogue box requests me to shut down Safari and Microsoft Office applications. I have closed them down but the dialogue box pops up each time telling me to close them. I tried different methods: 1) restart my machine, 2) use monitor to monitor what are the running applications, but i did not see any of those 2 applications running, 3) ran disk permission verification and repair, 4) create a new login account in my computer and tried to install. Nothing worked! Can you give me some advise on how to get it install?

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2007-07-16 22:18:10
#1
abdulgaffar
Registered: Jul 16 2007
Posts: 3
i am a Adobe Developer in the beginning stage and i am trying to install the Adobe ES(Pre-Release) version, facing problem while installing, pls if possible try to mail me on my email gaffar [dot] abdul [at] gmail [dot] com the installation procedure.i will be thankful for the help.

Abdul Gaffar.
Adobe Developer.
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