These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Last Adobe Reader X update reset our settings

Forum Index > Deployment & Installation > Last Adobe Reader X update reset our settings
2011-07-11 07:49:31
hpadh21
Registered: Jul 11 2011
Posts: 1

We deployed Adobe Reader X (10.0) to all of our users (~20,000) with the automatic update and install option enabled. This worked great up until the last update was installed (10.1). After the update was installed, the auto update and install option had changed to prompt user instead of install automatically. Does anyone know if this wil be standard policy on all future updates? W ewould like to keep the auto update and install option enabled but if each update is going to reset this option we would like to communicate this to our users.

My Product Information:
Reader 10.0.2, Windows
Top
2011-07-26 12:28:20
#1
dthanna
ExpertTeam
Registered: Sep 28 2005
Posts: 248
That's an interesting item, and I completely understand your issues. I'll see about directing a query to the 'powers that be' and see if they might have an answer.

Thanks

-Doug

Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com

Top
2011-08-02 09:24:47
#2
dthanna
ExpertTeam
Registered: Sep 28 2005
Posts: 248
hpadh21,

Sorry for the delay in getting back to you. Use the Administrators Information Manager (http://learn.adobe.com/wiki/download/attachments/46432650/AIM.air?version=1) to find out all the fun registry settings to play around with in this area.

Specifically, for your issue, you want to set:
HKLM\SOFTWARE\Policies\Adobe\(product name)\(version)\FeatureLockdown\bUpdater
to 0 (zero) - which will lock down and disable the updater. Any other value will continue to allow it to work.

Hope this helps.

Thanks

Doug

Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com

Top