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Live Cycle Designer Shuts Down After downloading Reader 8.0

Forum Index > Deployment & Installation > Live Cycle Designer Shuts Down After downloading Reader 8.0
2008-03-11 13:57:58
wislndixie
Registered: Oct 3 2006
Posts: 125

I've got Acrobat Pro 8.0 and have been using for a couple of months. Today I downloaded and installed Acrobat Reader 8.0. Now whenever I start Live Cycle designer I get the following error message " There is a problem with Adobe Acrobat/Reader. Please exit Adobe Acrobat/Reader and try again", When I select ok, Live Cycle opens my file but within a few seconds I get another error message " Live cycle designer has encountered a problem and needs to shut down" and then I have the option of report the error to Microsoft. Anyone know what is causing this? All was fine until I installed Reader 8.0.

Mike

My Product Information:
LiveCycle Designer, Windows
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2008-03-11 14:32:49
#1
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
First, try to repair Acrobat 8.1.2. Reader probably overworte some resistry settings.

If that does not work, reinstall Acrobat and update.

Order of installation is important.

George Kaiser

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