Answered
Hi,
i just had my Adobe Acrobat Pro upgraded from 9 to 9.1 and as
a result my Adobe PDF Printer was removed.
This removal is even listed in the system event view as:
"Printer Adobe PDF is pending deletion"
and after a reboot:
"Printer Adobe PDF was deleted."
I tried the Repair action under the Acrobat Help menu and get the windows error:
Error 2711: The specified Feature name ("UpdateFiles") not found in Feature table.
I am with CS4 Design Standard
on XP Pro 32 sp2.
Is this a "feature" of 9.1 or a but in its deployment?
I searched different forums but did not find any solution.
Any help appreciated.
Can you manually reinstall the printer?
Yes.
Is it easy?
Depends on if the following works or not....
Some thing to try....
Printers and Faxes
Click on 'Add Printer'
Local Printer (do not automatically detect...)
Use the Following Port - Change to: My Documents\*.PDF (Adobe PDF) (that's the default from installation).
Manufactuer: Adobe
Printer: Adobe PDF Converter
Keep your existing driver.
Printer Name: Adobe PDF
Default Printer(Y/N)? - that's up to you.
Do not share (violates license agreement anyways)
Test Page - Yes!!!!!
Go ahead and let 'er fly.
If you get a test page - you should be good to go.
If not, check your task manager to see if 'acrotray.exe' is running. If not, manually start it up.... C:\Program Files\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
and reprint the test page (right click on Adobe PDF printer | properties 'Test Page' button)
You may want to put a shortcut to it in your Startup folder as well.
Beyond this things get a bit dicey.
Hope this helps.
-Doug
Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com