I used the Adobe Customization Wizard 9 to configure Acrobat Writer Pro v9. In the online features I disabled all Updates and Registration. THe problem I am having here is that the disabled options will show as grayed-out on some machines, but they will not show at all on other machines. Does anyone know what controls that behavior? and for our QA team, what is the registry value to verify that the options are disabled even if they do not show?
I would check to see what fundamental difference is between the various users/customers. I have seen some instances where there are different menu options based on the users' Administrative / Power User / User / Guest / etc. rights.
For instance, Detect and Repair is only available with someone with Administrative rights and doesn't even show for someone with Power User rights.
If you really want to purge something off of a menu, you can drop a JavaScript into the JavaScript folder that just executes an app.hideMenuItem(); One command per menu to hide. However, to make this work you have to enable both JavaScript and JavaScript Menu Execution Privalages.
Here are the keys to open up JS in Reader - Acrobat has similar keys.
HKCU\Software\Adobe\Adobe Reader\9.0\JSPrefs\bEnableMenuItems - Set value to 1 (one)
HKCU\Software\Adobe\Adobe Reader\9.0\JSPrefs\bEnableJS - Set value to 1 (one)
HKCU\Software\Adobe\Adobe Reader\9.0\JSPrefs\bEnableGlobalSecurity - Set value to 1 (one)
HKCU\Software\Adobe\Adobe Reader\9.0\JSPrefs\bConsoleOpen - Set value to 1 (one)
As for registry checking Updates and Registration.. that can be found at (for Reader, Acrobat is similar):
HKLM\Software\Adobe\Adobe Reader\9.0\AVGeneral\bCheckForUpdatesAtStartup (should be 0 to turn it off).
Keep in mind that checking for Updates goes a bit beyond just the single reg entry - in that just shutting this off won't disable it. However, shutting it off via Customizer and checking this key should provide a reasonable reassurance that it is off.
I hope this helps.
Sincerely,
Doug
Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com