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runtime error with Adobe Pro7

Forum Index > Deployment & Installation > runtime error with Adobe Pro7
2007-06-18 17:01:40
aboot
Registered: Jun 18 2007
Posts: 2

Users have Adobe Acrobat Pro 7 and Adobe Illustrator CS2 installed on PC's. Since then whenever they try to open a word document error comes up with
Microsoft Visual C++ runtime Library, word then closes, when you go to launch word again user then gets the option to run word in safe mode, when user selects yes user is then able to open word but finds that they are not able to save. They also have Objective\Client63121 installed on their Desktops
 
Can you advise is the Objective Client the cause of this error.

My Product Information:
Acrobat Pro 7.0.0, Windows
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2007-07-10 08:06:54
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi aboot,

The following Adobe tech note describes this error and update (7.0.8) to correct this problem: [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=331273&sliceId=1]http://kb.adobe.com/selfservice/viewContent.do?externalId=331273&sliceId=1[/url]Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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