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Scanner not found in acrobat 9 pro

Forum Index > Deployment & Installation > Scanner not found in acrobat 9 pro
2010-07-04 04:38:48
sanjshah68
Registered: Jul 4 2010
Posts: 3

Hi,
I have installed acrobat 9 pro on windows 2008R2 terminal server. i use canon MF4370dn for scanning & printing. When i login as administrator & start adobe, i can see scanner while creating pdf. but if i log in as any other user i do not see the scanner.
I tried the same thing with software irfanview. Irfanview showed the scanner when i logged in as a administrator & any other user.
what should i do so adobe also recognize the scanner when i login as a non admin user.

sanjay

My Product Information:
Acrobat Pro 9.0, Windows
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2010-07-04 10:13:39
#1
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
[color=#333333]Try to run Acrobat once with the administrator rights under the user account.[/color]
[color=#333333]Otherwise try to install the driver from that user acount with admin rights.[/color]

radzmar
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