I have attempted to install Adobe Acrobat 8 on my computer - Windows XP Pro SP2 - error message 1316 appears. In searching the hard drive there is no file called acrostan.msi. How do I fix this?
Standard Installation - Error 1316
2007-11-28 10:49:08
My Product Information:
Acrobat Standard 8, Windows
Acrobat Standard 8, Windows
2008-02-27 14:19:47
#2
I am having this exact same error. I had Acrobat 6 on the computer and then downloaded Acrobat 8 Professional. How do I fix this error message?
2008-02-28 10:40:54
#3
There is a troubleshooting tip for this at:
http://kb.adobe.com/selfservice/viewContent.do?externalId=320310&sliceId=1
http://kb.adobe.com/selfservice/viewContent.do?externalId=320310&sliceId=1
Is this a version of Acrobat 8 that your company has pre-packaged? acrostan.msi is a file used when packaging a Acrobat installation. See the following post for additional information. This file can also be found on your original Acrobat 8 CD.
Hope this helps,
Lori
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.