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two programs on c drive

Forum Index > Deployment & Installation > two programs on c drive
2007-07-06 07:11:57
tchapel
Registered: Jul 6 2007
Posts: 2

At 6:49 AM -0600 7/6/07, TERRY CHAPPELL wrote:
>I just up dated my Computer with XP to acrobat 8.1, after doing a
>complete confg. including restarting the computer, I did see the
>acrobat symbol on the screen change from 5 to 8.1. thinking that the
>upgrade was complete. I then check my program listing, and found
>that acrobat ver 5 is still there. should I uninstall ver 5? Thanks, TC

My Product Information:
Reader 8.0999999999999996447286321199499070644378662109375, Windows
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2007-07-09 09:39:09
#1
dthanna
ExpertTeam
Registered: Sep 28 2005
Posts: 248
I would reccomend removing A5 from the system. Not so much regarding having two Acrobats.EXEs and assundry support files, but from issues you may experience in the integration interfaces. Specifically, Adobe PDF and Acrobat Distiller printers; MS-Office PDFMaker Macros (toolbar buttons)and the .PDF file extension.

To keep things clean and tidy, I would Uninstall A8.1, Uninstall A5, Reboot, run CCLEANER (www.ccleaner.com) to "clean up the danglies", reboot, reinstall A8.1, and, yes, reboot again.

It may seen like a lot of effort, but with the A8.1 integration/hooks into A LOT of other areas, extra work like this goes a long way to a smooth Acrobat experience.

Note: If A5 is not allowing it to be removed via Add/Remove programs, use the Windows Installer CleanUp Utility - [url=http://support.microsoft.com/kb/290301]http://support.microsoft.com/kb/290301[/url]

Hope this helps.

Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com

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