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Uninstall and Reinstall

2008-01-19 07:55:11

WilliamMorris

Registered: Jan 19 2008

Posts: 2

I am running the Adobe Creative Suite 3 Web Premium on a G5 10.4.11
All of the programs function normally except Acrobat 8 Professional.
I wasn't able to launch it because it kept asking for my serial number.
I would input the serial number and the message was it was invalid.
I have uninstalled the program and we I try and reinstall, the message I get is to load disc2 the "adobe extend script tookit 2"
I don't have that disc so I can't reinstall this program.
Please advise.

My Product Information:
Acrobat Pro 8.0, Macintosh

2008-01-19 08:17:01

pddesigner

Registered: Jul 9 2006

Posts: 858

Whenever you uninstall Acrobat, you must first deactivate it because the license and serial numbers are stored in your hard drive when you decide to re-install.

If you did not do that, you'll have to call Adobe to get instructions on re-installing.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.