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Uninstalling Installing Adobe Acrobat

Forum Index > Deployment & Installation > Uninstalling Installing Adobe Acrobat
2007-02-12 22:49:05
sharilee21
Registered: Feb 12 2007
Posts: 2

All of a sudden my Adobe Acrobat 7 will not work, giving me the following error message when I try to open it:
 
“This patch cold bot be opened. Verify that your patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch"
 
I’ve tried to uninstall it and reinstall it, but this is the error message I get. So I downloaded Acrobat 8.0, but it tells me I already have it installed and need to uninstall the other first, but it won’t ket me??
 
Any idea how I can get Acrobat to work again??

My Product Information:
Acrobat Standard 7.0.0, Windows
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2007-02-26 17:21:07
#1
leonardr
Expert
Registered: Feb 14 2006
Posts: 333
This sounds like a job for Adobe Technical Support. Please contact them to walk you through the problem.

Leonard

Leonard Rosenthol
PDF Standards Architect
Adobe Systems

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2009-01-14 18:19:23
#2
slowsky
Registered: Jan 14 2009
Posts: 1
that's just unexceptable...i'm running Vista64 / IE7 /AcrobatPro 8x and the CS3 WebPremier: [Problem can't convert Html2Pdf.] No error, i see the toolbar in IE, but nothing happens. So i go to unistall Acrobat, but doesn't show up in Program/Features/CS3 Component List or anywhere for that matter.
i run Revo Unistaller and it doesn't see it either. i find on NemesisV Blog a 4pg manual unistall that takes me deep into the registry--what gives--i'm sorry for venting, but i'm very pissed after trying to resolve what appeared to be a simply problem.
Steve
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