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Update version issue

cltomlinson
Registered: Apr 3 2007
Posts: 2

I have Acrobat Pro version 7.09. However, my Updater still tells me I need to install .5, .7, .8 and .9. Can I blow out some log or something to get it to re-initialize and check for the correct updates? Thanks!

My Product Information:
Acrobat Pro 7.0.9, Windows
dthanna
ExpertTeam
Registered: Sep 28 2005
Posts: 248
Have you tried running a 'Detect and Repair' (found under the Help Menu) - That will force it to make sure that all the files are at least in the right place and the Adobe PDF printer is installed correctly. It will not make any setting changes.

If that does not help, I would suggest a complete removal and reinstallation. If "cleaning up" is needed, you can try using ccleaner (Google search) to remove extra files and reg entries.

Removal
Reboot
CCleaner
Reboot
Reinstall
Run Acrobat to look for updates.
Reboot after final updates are done (to load new .DLLs).

Give it a shot and holler if it doesn't work.

Douglas Hanna is a member of the Production Print Technology team at Aon.
www.aonhewitt.com