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Updating Acrobat Pro Version 8.0 to 9.1

Dean
Registered: Apr 17 2009
Posts: 3
Answered

Due to reasons beyond this forum I have not used Windows Version 8.0 since purchase and installation until recently I created a few pdf files. Then I innocently deleted some of Acrobat files in the add/remove programs on my computer - Operating System XP Home Edition.

I decided to reinstall the software from the Original disc - ADOBE ACROBAT 8 PROFESSIONAL. I noticed that updates where being installed as well I thought great.

Now I cannot create any pdf files and a pop up window indicates Acrobat has created errors and needs to close.

Any feedback as to how I can get Acrobat Pro back up to date and using Acrobat Pro successfully would be appreciated.

I am not a trained computer operator and have limited program software knowledge.

I was wondering do I need to install the previous updates one by one to catch up or should they be downloaded and installed automatically via dis?

This has my undivided attention as this is my first post here and first Adobe software program.

Best regards

Dean

Sunday 19 April 2009 AEST 1:05 AM

My Product Information:
Acrobat Pro 8.0, Windows
try67
Expert
Registered: Oct 30 2008
Posts: 2398
1. You can't update from version 8 to version 9. Updates are within the same version number, and are free. Moving to a higher version number is called upgrading and is not free.

2. You should install the updates sequentially one after another. You can't install the 8.1.4 update (which is the latest one for the 8 version) on top of 8.0. You must follow the order of updates from this page: http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows3. If after doing so you still can't create PDF files you should try to repair the installation.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

Dean
Registered: Apr 17 2009
Posts: 3
Brilliant!
A way forward. I will try to install the updates sequentially and go to your custom-made scripts (what ever that is?) incase I need to do something there too.

I have re-installed 8.0 successfully and created one pdf file. Yet to install updates.


Thankyou very much for your quick response, try67.


Wish me luck with updates :-)


Best regards


Dean
Sunday 19 April 2009 AEST 1:08 PM