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Acrobat std 9 crashing...

wrighti
Registered: Oct 21 2009
Posts: 3

I have a user on Vista SP1 Acrobat 9.0 standard that is crashing Adobe when she tries to save a file. If she does it quickly, she can get it saved, but if she has to dig deep on the network drive to find a folder, she rarely has enough time.

Here is the event log...

Faulting application Acrobat.exe, version 9.0.0.332 time stamp x4850eb76, faulting module llds3.dll_unloaded, version 0.0.0.0, time stamp 0x464ae8f1, exception code 0xc000005, fault offset 0x086df56e, process id 0x1be8, apllication start time 0x01ca5288f4c545aa.

We have already reinstalled the app, and get the same issue.

Anyone have any ideas?

Thanks
Ian

My Product Information:
Acrobat Standard 9.0, Windows
wrighti
Registered: Oct 21 2009
Posts: 3
Anyone?