These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Allowing user to save and send

tnsugarcane
Registered: Aug 9 2011
Posts: 1

I designed a form for a client who wants to use it as an online form for his clients (seller and buyer). The Seller fills in part of the form, sends it to the Buyer who signs it and sends it back to the Seller.
 
When testing the form, I found two issues: 1) The Seller cannot save the form for their records, and 2) The Seller can't email the completed form to the Buyer for signature.
 
I'm sure I'm missing something, but I haven't been able to figure it out.
Thanks for your help!!

My Product Information:
Acrobat Pro 10.1, Windows
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1875
If the people are using Reader, the document has to be Reader-enabled with Acrobat Pro, if it includes a digital signature field. Acrobat Standard cannot apply the digital signature usage right. Note that you cannot do this for your client, they will need to do this with a copy of Acrobat that has been licensed to them.

They also need to be aware of the limit on the number of returned forms (500) they can use if the enabled form is distributed to more than 500 recipients.