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Can a form be tracked by more than one person?

wenner15
Registered: Jan 21 2010
Posts: 2

I'm wondering if a form can be tracked in tracker by more than one person. I have another person who I would like to have the ability to track a form that I made, but I don't know if this is possible. Any ideas? Thanks

My Product Information:
Acrobat Standard 9.2, Windows
Contour
Registered: Jan 7 2010
Posts: 1
Have you found an answer to this yet? I'm running into the same issue and haven't been able to find an answer on the web.

Jim
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
The general answer is Yes, but it can only be done when a server is involved. Acrobat cannot do this alone, out of the box. Acrobat is a desktop tool. It's for one person on one machine. For two people on different systems to track the same data, that data has to be managed by some kind of centralized mechanism, i.e., a server. I'm sure there are tools built specifically for this purpose, such as LiveCycle ES. There are probably 3rd party tools as well. And you could write your own.

That said, there are other ways to approach this problem depending on exactly what you mean by "Tracking a form". For example, in the simplest case you can email the forms you recieve to another person, who can load them into thier own collection file. Or you and someone else could both setup the same form for distribution. But only send out one of them to the users. Then when the forms are returned, you could have a script that moves the data into the other perrsons form and sends it out to them.

There may be another sneakier way. www.acrobat.com provides server data handling and form tracking. When you run the forms distribution wizard on a form and select Acrobat.com you are setting up data somewhere on your local system that registers your form with Acrobat.com. If you could copy that data to another system, then both of you would have access to the same Acrobat.com traking info. I think there may be problems with having two people access the same data, and I don't know how you'd do it. Just an idea.

But really, if you want more than one person to track form data, then it should be done on a server, and accessed with a browser, not Acrobat.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

Paul Taylor
Registered: Mar 3 2010
Posts: 5
I also have the same question, I have shared the distributed form and the response form on a server, I can look at replies and track forms myself, My colleagues can view the replies no problem but they are unable to use the tracking function, any ideas anyone. ?
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Paul Taylor wrote:
I also have the same question, I have shared the distributed form and the response form on a server, I can look at replies and track forms myself, My colleagues can view the replies no problem but they are unable to use the tracking function, any ideas anyone. ?
Information for the Tracker is stored locally on your Application Data folder, which is why others are unable to track the form. It's only designed to be tracked locally, on your desktop.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Paul Taylor
Registered: Mar 3 2010
Posts: 5
lkassuba wrote:
Paul Taylor wrote:
I also have the same question, I have shared the distributed form and the response form on a server, I can look at replies and track forms myself, My colleagues can view the replies no problem but they are unable to use the tracking function, any ideas anyone. ?
Information for the Tracker is stored locally on your Application Data folder, which is why others are unable to track the form. It's only designed to be tracked locally, on your desktop.
Thats a shame I have a team of staff that need to track the email campaigns we send out, it means that I would be the only guy that could track them. Everyone else can see the replys OK, maybe they could add this to version 10. (the ability for more than one to track form replys)