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Cannot creat email submit forms on Acrobat Pro 9

tektron
Registered: Aug 10 2009
Posts: 2

Although able to do this with Pro 8, and LifeCycle in the past, I cannot get the forms I have created to submit to an email address.

I have created the action buttons and assigned the mailto:tektron@com etc. The forms will not submit from Acrobat Reader. An error message appears. I have tried to amend the menu "Comments>Enable for Commneting. This allows me to submit a form on reader (version 8 or 9), but no longer allows me to edit content.

Any help appreciated. I no longer have LiveCycle.

Thanks.

My Product Information:
Acrobat Pro Extended 9.1.3, Windows
vsreddy
Registered: Jul 25 2009
Posts: 11
Hi Tektron,

I am not an expert; but I am able to develop a complex form with multiple submit features. Thanks to all the great people who are sharing their knowledge on these Forums and other related Forums :)

Unless you provide a bit more info, I may not be able to help you with your specific issue.

But here is the generic process you can follow:

1. I am submitting my form to an email address that is associated with the acrobat.com account. You may signup for a free account or paid account and you can try that. The data is posted via acrobat.com's service back to the "response" file that was created when you 'distributed the form'

2. Once the gets 'distributed', it can not be edited directly. If you need to make any changes use the original form that was saved just before Acrobat added reader extensions and converted it to a 'distributed' form.

3. The steps I followed:
- Create a Form
- Add a Submit button (add all the actions you want here; one of them should be to 'submit form' to a URL - in your case, simply type, mailto:name [at] domain [dot] com
- Click menu: Advanced >> Extend Features in Adobe Reader
- Click Menu: Forms >> Distribute Form: while doing so, please select the top option : "use Acrobat.com service"
- It will create two files: yourfile_distributed.pdf and yourfile_response.pdf

4. You can distribute teh "yourfile_distributed.pdf" to all users directly or via acrobat.com
5. When users submit the form, the responses will be collected and added to the "yourfile_responses.pdf" fiule on your desktop.

You are right! we see an error that says "You have already submitted data on this form and it is waiting to be sent. Further changes are not allowed until the prior data is sent." THis is strange ! Though the user has never submitted this form, this error shows up. But... behind the scenes, the data actually IS sent to the server and the responses file is getting updated :)

I would be happy to help you if you give more details...