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cannot type some letters in form fields ..?

Forum Index > Forms: Acrobat > cannot type some letters in form fields ..?
2007-06-22 17:44:32
jenbrink
Registered: Jun 22 2007
Posts: 4

Is this a bug?

I created an html form in Golive CS2, exported as pdf.
Seems everything worked ok.
Font was courier new, and an error message came up about the font.

I changed the font to be Helvetica.
No error messages.

It is strange now. I go to the first text field and it will not type in the letter J or V or who knows what letter.

Will not type lower case: j or v
Uppercase: J M N Q R T V W Z

Any ideas to what is going on?

Thanks for any help.
Here is a link to a pdf if needed http://leargraphicdesign.com/PENN%20Alert%20Exhibit%20A.pdf

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2007-06-28 18:05:33
#1
carrimak
Team
Registered: Dec 13 2006
Posts: 165
Jen...no solution; but something interesting....I downloaded the form; renamed it; fooled with the fonts a bit; and of course, same problem as before.

But what I saw is this: When I ran PDF Optimizer (which I have set to get rid of hidden text) and the viewed the hidden text; it showed the letters that you refer to above (and that I had tried typing into the field) as hidden...which means they are going into the field, but in some sort of hidden format.

Somehow I have the feeling that the problem may start with Golive; which is not a program I have; so I can't help you there. But I couldn't find anything using what PDF tools I have to explain this odd behavior.

carrimak

Acrobat is probably the program I use most often and I'm learning more every day.

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2007-06-28 19:13:32
#2
jenbrink
Registered: Jun 22 2007
Posts: 4
carrimak, thank you for looking into this, I beat myself up with this. Thinking that Helvetica was a font that is on everyones computer, that the form would work.

I tested other fonts, adobe fonts mainly, and pretty much the same thing.


BUT when I changed all fonts to Arial, the form works. I have no explaination for that at all.

The form in GoLive has a lot of hidden fields, so you may be on to something that is way over my head. Maybe the next time that I decide to create a form in PDF format from GoLive that does need to be submitted to a cgi script and return results, is to get rid of all hidden form fields.

Again, thank you for looking into this for me.

Jen
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