Can't update header or footer

If the font is not embedded in the form, you can't change any text with the touch up tool.

The font is 8pt Arial so I don't think that's the problem.

I am also having problems updating headers and footers. My Word 2007 documents have an existing Word header and footer. When I add another header and footer through Adobe (Adobe 9 Pro) I am fine. However, if I insert or replace pages in my PDF, and I try to update the header/footer, it erases my Word 2007 header/footer. I did not have this problem with Word 2007 and Adobe 8 Standard. When you create a header/footer a dialogue box opens up to ask if I want to keep my existing header/footer (which is the Word 2007 header/footer) so I answer that I do. But I do not get a choice for the update and it wipes out the Word 2007 header/footer. My documents are lengthy (40 to 180 pages each) and we keep a several year library of these documents and I need a quick resolution. Help!

I still haven't found an answer. Most of my documents were converted from MS Word XP. I just ended up deleting the existing header/footer and creating new ones.

I lose all the Word headers/footers and they are all separate documents converted to pdf so I can't redo all the headers and footers are there are too many. Still looking for an answer. Thanks.

I just tried to convert a Word 2008 document with a footer to a pdf using Acrobat 7.0 professional. I also tried it with the Scansoft pdf creator.

In both cases the footer did not convert.

What gives? Why isn't the footer converted along with everything else on the page?

I do not appear to be getting a separate page (pdf) with the footer on it.

Help.

Using Word 2007 and Adobe Pro 8, my footers converted as just plain text. I think that you must add the header/footers using Adobe's option to add a header/footer to a document in order for it to be recognized as such.

Having the same problem as well (using Acrobat 9 Standard). We just upgraded to Word 2007. Previously, with Word 2003, we had no problems as long as the Word header didn't overlap (margins) with the Acrobat header. Also, with a "new" document (after header has been applied in Acrobat) if you try to "Update" the existing header, it removes the Word header then as well. This has literally brought our creation of production orders for our production floor to a snails pace because we use Acrobat to combine several documents to produce our production orders. We have had to implement other methods to accommodate.

It sounds like this is an issue that Adobe is going to have to address. I don't think there is an existing solution. Footers are still causing me headaches and as Carolro said, I have too many pages to edit each one individually.

I know it has been some time since this thread was started but my group has been struggling with this same problem for some time now as well and I think I have found a solution to this issue; however, there is the potential for another issue that I will explain. But so far this seems to be working.

In Word 2007, click on the Adobe tab in the menu bar then open Preferences.
On the Settings tab, uncheck Enable Accessibility and Reflow with tagged Adobe PDF.
Convert your file to PDF. Now when you add a header in Acrobat you should no longer get the dialogue to replace existing header or add new one.

So now the issue that arose when I did this:
If the text (or blank line for that matter) on the page in the Word document extends into the footer, the PDF will add a page (my 1 page test document in Word became 2 pages in Acrobat).

So before going all out with this change, I would suggest doing some testing on your documents.
Hope this is successful for everyone.

Thanks for the update. I'll have to give this a try and see what happens.

I am having the same problem. I tried your solution and unchecked "Enable Accessibility..." in Word like you mention above and it worked.

That's great, however, I have over 300 Word docs that I have to merge into one document so I use the Adobe Combine and "Merge docs into a single PDF" feature. I tried using the Combine feature and it doesn't seem to work. When I try to add a PDF footer, I still get the dialogue to replace existing header or add new one.

The "Enable Accessibility..." is still unchecked in Word and I checked my Options when I Combine and the option "Always enable accessibility and reflow" is unchecked. So I'm not sure why it's not working when I use Combine??? HELP???