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Collecting Data from Form in a Response Form Acrobat X Pro

Peachy
Registered: Mar 17 2011
Posts: 4
Answered

I'm new so please forgive me if my issue has already been addressed...if it has, and you could point me to the answer that would be appreciated. My problem is this: when send distributed pdf forms out manually through my e-mail client (Outlook) so I can use Publisher to do a cover, and then access a distribution letter. The form gets to its destination just fine, and those who can fill it out do so and send it back (using the submit field), and it comes back to me as an attached response form. I can see the data, I can see and print the form, but apparently in Tracker it is overwriting the last response form with the new one. However, Tracker does show that several responses have been received, but in the spreadsheet only 1 response (the last one) is entered into the cells.
 
My expectation was that all responses would be shown in Tracker as separate line entries.
 
Thanks for any help anyone can give me. Peachy
  

Peachy

My Product Information:
Acrobat Pro 10.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
In Tracker, when you select your distributed form, does it state that you're still collecting data and if so, how many responses do you have?

Also, are you initiating the Distribution process in Acrobat and selecting email as the option and then just manually sending the form via email?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Peachy
Registered: Mar 17 2011
Posts: 4
Lori, I haven't seen that message appear. But at the bottom it does report that I have 2 or 3 responses. I'm leery of adding any more responses because of fear of wiping out the latest with the newest.

It is strange to my way of thinking that Tracker will report that numerous responses have been received, but they're not being input into the Tracker spreadsheet as individual line items. Could it be that each response needs a separate response file for each set of data? I've tried combining them but the message is that a response file cannot be put into a response file, which does make sense.

If I send you one of the forms to fill out, would this help? It is not a sensitive document.

Peachy

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Accepted Answer
No each response does not need a separate response file. You can also manually add responses if you have the original response file open (so you're seeing the table with response data) and click the Add button on the left side.

Also, I just want to confirm that you're running through the Distribution process so that the form gets Reader-enabled. Otherwise folks using the free Reader cannot save the data in their form.

You can send me an email by clicking on the mail icon below my picture.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Peachy
Registered: Mar 17 2011
Posts: 4
Lori, I am going through the distribution process. I'd like to work on understanding what you recommended in the first paragraph because it seems like this is something I have not been doing. I'll get back to you on what I find out.

Also, I could send you an e-mail but I'm not allowed to send attachments with the e-mail, or at least I didn't see where I could.


Peachy

Peachy
Registered: Mar 17 2011
Posts: 4
Lori, oila! You gave me the answer. When I leave the response form open, it adds the newest response rather than overwriting the entire file!

Thank you in the biggest possible way! What a treasure you are!

Peachy

Gosia
Registered: Mar 17 2011
Posts: 4
Hi

I am a new Adobe user and hope you can help me with my issue. Basically I have created form in Adobe and went through distribution by email wizard. I would like however change the email all forms are sent to/from to general company's email rather than my personal. How can I do it/ change email settings?
Also as I am still testing the product can you tell me how can I cancel/remove distribution wizard and reinstate just the original form that I can attach and send via most basic way?
Many thanks in advance.
Camunda
Registered: Apr 13 2011
Posts: 1
Where can I find a detailed explanation of the requirements for collecting PDF form data in a response file? We are considering purchasing licenses for Acrobat X Pro. I have been using the trial version, which expires in a day or two.

I am an instructional designer, and my plan is to use forms for learner guides in classroom and asynchronous training. I would like the instructors to be able to receive the responses real-time. Can I just give them the distributed and response files? Somehow I don't think that will work for real-time gathering. I know I can send folks the response file once I have the responses.

Would trainers out in the field also need Acrobat X Pro?

If there is documentation on what happens in the background for the automated response collection, that would be great. I present this solution to my VP tomorrow. It would be good to have those answers. :)
Thanks.

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Camunda wrote:
Where can I find a detailed explanation of the requirements for collecting PDF form data in a response file? We are considering purchasing licenses for Acrobat X Pro. I have been using the trial version, which expires in a day or two.I am an instructional designer, and my plan is to use forms for learner guides in classroom and asynchronous training. I would like the instructors to be able to receive the responses real-time. Can I just give them the distributed and response files? Somehow I don't think that will work for real-time gathering. I know I can send folks the response file once I have the responses.

Would trainers out in the field also need Acrobat X Pro?

If there is documentation on what happens in the background for the automated response collection, that would be great. I present this solution to my VP tomorrow. It would be good to have those answers. :)
Thanks.
There are three ways that you can distribute forms in Acrobat X - email, internal server, and Acrobat.com. Acrobat.com will send a secure link to the form that anyone can fill out. However, the individual that distributes the form will be the one that receives notification (this would be you). If you distribute using an internal server (i.e., network folder) again, you'll be the one receiving the notifications. And last, if you distribute using email, you'll be the one receiving responses and notifications.
So, if you want the instructors to receive responses and track the data in real-time they'll need to distribute the forms themselves in Acrobat X.

If you need to share and manage access to your form responses, I would suggest taking a look at Adobe FormsCentral. It allows you to create and manage your forms in the cloud. Here is a video tutorial on Distributing Forms using Adobe FormsCentral.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

maeloveswho
Registered: Jul 4 2011
Posts: 2
hello. may i ask what is the maximum number of responses can the X Pro collect? i mean in the response sheet? we will be surveying thousands of people. can the X Pro handle it? hope you`ll be able to reply. thank you so much.
try67
Expert
Registered: Oct 30 2008
Posts: 2398
It can handle it, but you will need to purchase the appropriate license to collect that many responses from Adobe.
The EULA specifies that you can collect up to 500 responses per form.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

maeloveswho
Registered: Jul 4 2011
Posts: 2
I would just like to ask how can I convert the response form into Excel? is that even possible? Thank you.
arana
Registered: Jul 4 2011
Posts: 8
Yes ,you do have an option to collect or export the complete responses(or a particular)data to either in a csv or
a XML file format.
BruceCampbell
Registered: Mar 16 2010
Posts: 4
Maybe this should be a new thread, but expanding upon #8, I have "order forms" made in Acrobat that I distribute and gather responses from. I need to share the response file and would like to do it at acrobat.com. Is there no way that Acrobat.com can "host" the responses file so that co-authors can check live data returns independently of each other?
ohnoj
Registered: Aug 11 2011
Posts: 1
Hello,

I have just started using Acrobat X and set up an rsvp form, tested it, and received a response form to track my responses. This is a perfect tool to track guests to an event where we are expecting about 200 and I didn't want to clog my inbox with emails. It was going along fine and I have been receiving responses.

Last week, however, my computer was attacked by a trojan virus and the tech people had to re-image my files and reinstalled my Acrobat X. I had to re-enter my user name and password because when I logged in, Adobe didn't have my record. Though I still see the rsvp form, I have lost my response form from my desktop where I had placed it. How can I get my response form back? It had a few guests who had already rsvp'd to the event.

Thank you for your assistance.