Hi all,
I am really not sure what I am missing here...
I have created an interactive form in Livecycle. I used the email button and the ditribution form function in acrobat 9 pro. I also tried enable the extended rights.
So I was able to sent the form to clients. But when the clients filled in the form and emailed back to me, the form was just blank. Acrobat was able to recognize and collect the form in the track form function (except the data in the form were blank). Even if the clients have saved the copy that they completed when they open the saved form it's blank as well.
Please advise on this.
Thank you.
So you are saying that Acrobat did not save the entered data. What version of Reader were they using? Have you tested this yourself? Open the distributed form in Reader and fill in some fields. Is the save button/menu item enabled? Is there an error message when you save? Does the date and file size on disk change? When you close and reopen the file does it contain the entered data?
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script