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Date in form suddenly not there in view, some is, some isn't.

animalwatcher
Registered: Mar 11 2009
Posts: 16

This is so strange. I've made some pretty simple forms for our Reps in the field, to enter data on little netbooks. That seems to be working well. We then email them to the office. Often times moving the completed form on to a thumbdrive and emailing from a reps personal computer that has internet access. All are user enabled to save data.

Some of the forms, that have been completed are showing when opened later, with come of the information completely gone, some if you click on the field, will show the text then, others you can't even click in the field!

I just expereinced this 1st hand. This is the sequence:

It was fine on the netbook, I put it on to the thumb drive, brought the thumbdrive over to my computer on the thumb drive and it all looked good and I completed it on the thumb drive, but then it all went blank. I closed, reopened many times, part of the form would be there, most was missing. I returned the thumb drive to my netbook and it all looked good on the thumbdrive at the netbook. I resaved it to the thumb drive and returned it to my computer via the thumb drive but when I opened the thumb drive via my computer, it was all wonky again, some info there some not as described above.

Then I dragged the document it onto my desktop, and opened it from there, it was all good!

Could it be the thumbdrive? I worked on it at 1st from there and it was good, then it went wonky. But on the netbook it looked good on the thumbdrive.

Another girls report was viewed in the office and it was incomplete. I made some changes in making the background white in a few of the fields that showed data when clicked, but that didn't help for the fields that were completely missing! The report was sent to me and I veiwed it all wonkie on my Pro 9.

I want the pdf report forms to work, but if I can't get this fixed, we'll have to go back to the word docs, which are more limiting.

Any thoughts on this wierd thing?

Thanks so much.

pddesigner
Registered: Jul 9 2006
Posts: 858
A suggestion:

1. Make sure the thumb drive file allocation table (fat) matches the notebook/desktop hard drive.

2. Reformat the thumb drive (warning: this will remove all files stored on it).

3. Run a virus check of the thumb drive.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

animalwatcher
Registered: Mar 11 2009
Posts: 16
Thanks pddesigner. How do I do #1, and #2? I have heard that there is a free download to reformat? Or to assign types off the different formats? Thanks for your response and suggestions.
pflores@sunflow...
Registered: Aug 21 2007
Posts: 37
Could it be because User Rights were not enabled?
pddesigner
Registered: Jul 9 2006
Posts: 858
Thumb drives should be used for transport and storage of data. You should not try to run an application on a thumb drive. The proper way is to always move the file from the thumb drive to the notebook or desktop and open it to edit or make changes.

Here is a link to a tutorial on formating your thumb drive.

http://www.simplehelp.net/2008/07/27/how-to-format-a-usb-thumb-drive-in-windows/

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.