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Dialogue box in returned forms does not pop up!

Forum Index > Forms: Acrobat > Dialogue box in returned forms does not pop up!
2010-08-11 11:55:32
Hayley.Masterson
Registered: Aug 11 2010
Posts: 1

Hi all,

Can somebody help me?

I've distributed a form via e-mail. When the forms are returned (as attachments) to me, I open them as instructed by Adobe, and the dialogue box that is supposed to ask which file I would like to put the data into doesn't come up!

So now I have a bunch of temporary copies of filled out forms that I am unable to collect or collate the data within one "responses" file. This also means that the tracker has not acknowledged that I have received completed forms from the recipients.

Can anyone tell me what's going on/what I'm doing wrong?

THANK YOU!!

Hayley

My Product Information:
Acrobat Standard 9.0, Windows
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2010-08-12 10:03:45
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
With your Response file open, have you tried adding the returned forms using the Add command?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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