These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Docs won't open in Reader 9.2

Forum Index > Forms: Acrobat > Docs won't open in Reader 9.2
2010-01-12 06:48:42
RCC
Registered: Jan 12 2010
Posts: 2

I recently upgraded from Reader 7.0 to 9.2 and now I find that certain pdf documents that opened fine in 7.0 cause the 9.2 reader to crash (stop responding). I find this to be the case in XP, 32 bit Vista, and 64 bit Vista. Any ideas?

Thanks.

My Product Information:
Reader 9.2, Windows
Top
2010-01-12 10:09:31
#1
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Since Acrobat 6 Adobe has been getting more strict with the PDF specification. There are a lot of 3rd party PDF creation tools that do not properly implement the format. In the past Acrobat has been very fogiving, and not it's not. Although crashing is a rather poor response. So, its also likely that these document might have exposed a bug in Acrobat. Regardless, without knowing anything about the problem documents it's impossible to know what your issue is.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

Top