I've created a form in Acrobat Pro 9.0. I created a submit button and in the properties I used submit a form action, mailto:johndoe [at] bellsouth [dot] net and I've only selected send FDF data. The problem is when I click the submit button in either Reader or Acrobat Pro I get the following message:
"you need to be running inside a web browser to submit this form". In 8.0 I could create the button and use the above properties without this message. Can someone help me on this?
E-mail button problem
2008-10-01 10:29:25
My Product Information:
Acrobat Pro 9.0, Windows
Acrobat Pro 9.0, Windows
2008-10-01 11:19:40
#2
Thanks for your reply, but I get the above message in both Acrobat Pro 9.0 and Adobe Reader 8.0.
2008-10-01 13:28:49
#3
...I get the above message in both Acrobat Pro 9.0 and Adobe Reader 8.0.
Right. I was suggesting that as a test, try Reader-enabling the form (i.e., apply usage rights) and try again with the Reader-enabled PDF to see what happens.George
2008-10-01 14:29:09
#4
Thanks again, I did enable usage rights and I still get the same message whether I'm in Pro or Reader. I did set up another form, then went to Live Cycle Designer and created a "submit by email" button and it worked fine. However, I don't use designer much at all but mainly Acrobat Pro. I can even go back to some of my documents created in Adobe 8.01 that have the submit button, check the properties and they're the same I'm using in 9.0. In fact, when I click the button that was created in 8.0 using 9.0 it works. I just can't seem to created a submit button in 9.0 without the above message. Any more suggestions?
2008-10-01 14:47:00
#5
I'll try with 9 Pro and let you know what I get.
George
George
2008-10-01 20:46:15
#6
I don't have an explanation for what you're seeing. I created a simple form in Acrobat 9 Pro using the mailto scheme and FDF, and it worked as expected in Acrobat 9 Pro and Reader 9. I haven't had a change to test with anything else.
If you create a simple form with just one text field and the submit button, does it still give you the message?
George
If you create a simple form with just one text field and the submit button, does it still give you the message?
George
2008-10-01 21:10:25
#7
Hello George, yes my form just has one text field and the submit button. I'm still having this problem. I actually opened the form using IE 7.0 and clicked the submit button and it sent the form to me but with a file extension of "ATT".
If you have time, I could e-mail this simple form to you and let you look at it and try it to see if it works within your Acrobat 9.0 if it does, then it has to be something in my application. I just upgraded to 9.0 from 8.01.
Wisln
If you have time, I could e-mail this simple form to you and let you look at it and try it to see if it works within your Acrobat 9.0 if it does, then it has to be something in my application. I just upgraded to 9.0 from 8.01.
Wisln
2008-10-01 22:36:53
#8
Sure, feel free to e-mail it to me.
George
George
2008-10-02 07:18:01
#9
Not sure you'll get my e-mail. I tried sending you the file using the e-mail link here on the auc site and I got the following message back in my e-mail.
For your protection, this mailing list does not allow unauthenticated posts by email. Please re-post through the Web. Go to Email button problem. Then you can copy/paste this message into your Web browser
Mike
For your protection, this mailing list does not allow unauthenticated posts by email. Please re-post through the Web. Go to Email button problem. Then you can copy/paste this message into your Web browser
Mike
2008-10-07 14:14:52
#10
Problem finally solved: For some reason, and I still don't know how or why, when I would try to create a submit button by e-mail, when I would get to the URL box for the e-mail address, my default was MAILTO in all caps. This was the problem. I could create a button with mailto in small letters and it worked fine. I still don't know why all caps makes a difference and would give me the error message that I needed to be in a web browser for the button to work.
In any case, super hero George sent me a link that detailed how to clean out the URL list in the Registry. Once I cleaned it out, all worked fine. Here is the link in case someone else needs this.
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=16276
Thanks
In any case, super hero George sent me a link that detailed how to clean out the URL list in the Registry. Once I cleaned it out, all worked fine. Here is the link in case someone else needs this.
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=16276
Thanks
2008-10-07 15:14:36
#11
That sounds like a bug to me.
Consider letting Adobe know the details here: http://www.adobe.com/support/feature.php
Consider letting Adobe know the details here: http://www.adobe.com/support/feature.php
2009-02-11 11:55:43
#12
I have an email submit button issue.
Can anyone help a severe newbie? I've tried the email submit button feature, creating a standard button in acrobat, changed all the fonts, and enabled usage rights in acrobat, but i still can't get any functionality out of this button! Even when i'm using my Acro Pro 8, I can't get anything to happen when I click this button. Not even an error message to tell me i'm doing something wrong. I've now created a test form with just one text field and a submit button. And still can't get the button to do anything!
Any help would be greatly appreciated
Can anyone help a severe newbie? I've tried the email submit button feature, creating a standard button in acrobat, changed all the fonts, and enabled usage rights in acrobat, but i still can't get any functionality out of this button! Even when i'm using my Acro Pro 8, I can't get anything to happen when I click this button. Not even an error message to tell me i'm doing something wrong. I've now created a test form with just one text field and a submit button. And still can't get the button to do anything!
Any help would be greatly appreciated
Have you tried Reader-enabling the form?
George