I have created a Help Desk Form that users would need to fill out to request for access to system applications, software, etc. However, 95% of our user community has Adobe 7.0 Reader which does not allow them to save the data that they have entered. I read in another forum that if I enable usage rights on the form - Reader users would be able to fill out and save the form. BUT only to 500 users -Is there a way to keep track how many users have accessed the form? If one user uses the form more than 5 times - does that equal to 5 users? How can I expand the 500 users limit?
Thanks!
"For any unique Extended Document, you may either (a) Deploy such Extended Document to an unlimited number of unique recipients but shall not extract information from more than five hundred (500) unique instances of such Extended Document or any hardcopy representation of such Extended Document containing filled form fields; or (b) Deploy such Extended Document to no more than five hundred (500) unique recipients without limits on the number of times you may extract information from such Extended Document returned to you fill-in by such Recipients."
There is no built-in mechanism to track how many users have accessed the form (although you could build something at the server-level to track this).
If you deploy your form to under 500 users, than if the same users uses the form more than 5 times there are no limits on the number of times you extract information (as detailed in part (b) above).
If you need to expand the 500 limit you can check out LiveCycle Reader Extensions ES product at:
http://www.adobe.com/products/livecycle/readerextensions/
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.