These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Enabling Usage Rights in PDF

Sheryl0729
Registered: May 29 2008
Posts: 2

I have created a Help Desk Form that users would need to fill out to request for access to system applications, software, etc. However, 95% of our user community has Adobe 7.0 Reader which does not allow them to save the data that they have entered. I read in another forum that if I enable usage rights on the form - Reader users would be able to fill out and save the form. BUT only to 500 users -Is there a way to keep track how many users have accessed the form? If one user uses the form more than 5 times - does that equal to 5 users? How can I expand the 500 users limit?
Thanks!

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
If you look in the license agreement that ships with Acrobat 8, you will find the following:
"For any unique Extended Document, you may either (a) Deploy such Extended Document to an unlimited number of unique recipients but shall not extract information from more than five hundred (500) unique instances of such Extended Document or any hardcopy representation of such Extended Document containing filled form fields; or (b) Deploy such Extended Document to no more than five hundred (500) unique recipients without limits on the number of times you may extract information from such Extended Document returned to you fill-in by such Recipients."

There is no built-in mechanism to track how many users have accessed the form (although you could build something at the server-level to track this).

If you deploy your form to under 500 users, than if the same users uses the form more than 5 times there are no limits on the number of times you extract information (as detailed in part (b) above).

If you need to expand the 500 limit you can check out LiveCycle Reader Extensions ES product at:
http://www.adobe.com/products/livecycle/readerextensions/

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Biffnet7
Registered: Dec 9 2009
Posts: 36
Hello.

This is an old thread but it is discussing something I have been wondering about since I read about the 500 User limit recently. Does the 500 limit pertain to different copies of the same form? I am a little confused. Can 1 user save and resave the same form more than 500 times to different locations? Sorry for the long description. I just want to make sure I get this right.

We recently created a Dynamic form (Work Order) using Livecycle 8 and I was going to Enable Adobe Reader Usage Rights to it (Using Adobe Acrobat 9 Pro) and save a copy of the file to a common folder on our servers. About 30 or 40 of our Editors (who only have Adobe Reader) would drag 1 copy of this form to their desktop to use as a template for all future projects. The Editors would fill out this form for each of their projects and save a copy of it (under a different name) back to the server.

After the forms are saved, those of us with Acrobat Pro, would export the XML from the forms to use for different purposes. This doesn’t matter though because my department uses Acrobat Pro.

In a year, collectively, Editorial would be resaving/reusing this 1 form over and over close to 500 times. Would this scenario fall under the 500 users limit?

Thanks in advance.

Biff

Allen

gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4308
It is for the distribution of the enabled form. After that limit is reached, one should purchase an Adober server product to enable the rights.

George Kaiser

Biffnet7
Registered: Dec 9 2009
Posts: 36
Thanks for the reply.

The message boards have have a ton of info on this and some of it seems to contradict each other but I think I understand it better now.

In our case about 40 people are going to be using this form locally on thier computer. They will be saving the form mutiple times for thier own records. This is allowed. They will not be distributing it to anybody. For those of us with Acrobat Pro the restriction is not an issue as enabling rights is not needed.

If I wrong let me know.

Thanks

Biff

Allen

Dimitri
Expert
Registered: Nov 1 2005
Posts: 1389
Hi Biffnet7,

This certainly has been a very confusing issue for many people- legalese generally tends to be that way.

Your scenario is fine from my understanding and from what I have been told by Adobe employees. The group of 40 using the same form and saving over many times does not violate the EULA. In fact, in this type case you could have a group of up to 500 doing that- it would be the 501 st person in a group like that that would put you over the limit.

And you are correct there is no limit for owners of a license for Acrobat Pro.

Hope this helps,

Dimitri
WindJack Solutions
www.pdfscripting.com
www.windjack.com
Biffnet7
Registered: Dec 9 2009
Posts: 36
Dimitri,

This helps very much.

Thanks.

Biff

Allen

nancarma
Registered: Jul 26 2006
Posts: 1
This is an old thread, yes, but thank you Biffnet7 for bringing it up again!
-- It's just become an issue for me & I'm trying to understand it.Using Acrobat 8 Pro and the "Enable Usage Rights" function:
-- This is what makes an "Extended Document," as described by administrator Ikassuba?

I always thought that the license agreements that ship with software were aimed at software developers, not users of the software.
-- I scroll through them pretty quickly when I'm installing my software updates.

Has this licensing rule been described in any other articles?
Where can I find (larger print) information about Adobe's rules for Acrobat form usage & also Adobe's fees for publishing forms online?Why isn't there a warning when we use "Enable Usage Rights"?
-- It would never have occurred to me that there might be an extra fee to use a tool that comes with the software. (It doesn't seem exactly right or fair.)