These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

fillable form prefilled and emailed is missing filled data

Forum Index > Forms: Acrobat > fillable form prefilled and emailed is missing filled data
2009-06-08 19:15:02
rwtiedemann
Registered: Jun 8 2009
Posts: 5
Answered

My buddy made a fillable form. He filled out the information on it and emailed it to me.
When I got it all the pre filled out data in the fillable areas was missing.
He opened the sent folder in his email and also could not see the data.
Now here is where it gets interesting.

He downloads adobe 6.0 reader and opens the same form in his sent folder and walla, all the info shows up.

-.- what the heck?

My Product Information:
Reader 9.1.1, Windows
Top
2009-06-11 11:51:01
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Has this particular form been reader-enabled in Acrobat 8 Pro. or 9? You can check under the Document Properties (File > Properties).

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top
2009-06-11 13:47:14
#2
rwtiedemann
Registered: Jun 8 2009
Posts: 5
Adobe 9.0
Top
2009-06-11 14:06:19
#3
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4308
You have to see if the "Extened Reader Rights" have been enabled for the form. You have to look at the PDF forms "Properties". You access this by selecting "File => Properities" from Acorat's menu bar and then click on the "Security" tab and look at the very buttom of the pop-up window. There should be a statment about "extended features in Adobe Reader". If it is not there, then the "Extended Reader From Rights" have not been added to your form.

George Kaiser

Top