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Form Distribution via Acrobat.com Not in Drop Down List

Forum Index > Forms: Acrobat > Form Distribution via Acrobat.com Not in Drop Down List
2010-02-26 16:21:48
karenada
Registered: Feb 26 2010
Posts: 2

When I click on Distribute Forms, the dialog box that comes up has the Question: How do you want to collect your responses? The only two options are 1. Manually collect responses in my email inbox. and 2. Automatically collect responses on my own internal server. I have seen that there is an option on some tutorials to use Acrobat.com. I am on a network for a school district, and the form would be sent to others in the district. I tried using the internal server method, but everytime I put in a server where I knew the recipients had read and write privileges, I got an error message saying 'Unable to create share folder'. That drove me crazy so I thought maybe we could use Acrobat.com. But it is not showing up as an option. And here is my question...Why is it not showing up? How can I get it to show up. I have an account with Acrobat.com. What's up.

Anxiously awaiting someone who can answer this question.

My Product Information:
Acrobat Pro 9.0, Windows
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2010-03-02 08:48:55
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
karenada wrote:
When I click on Distribute Forms, the dialog box that comes up has the Question: How do you want to collect your responses? The only two options are 1. Manually collect responses in my email inbox. and 2. Automatically collect responses on my own internal server. I have seen that there is an option on some tutorials to use Acrobat.com. I am on a network for a school district, and the form would be sent to others in the district. I tried using the internal server method, but everytime I put in a server where I knew the recipients had read and write privileges, I got an error message saying 'Unable to create share folder'. That drove me crazy so I thought maybe we could use Acrobat.com. But it is not showing up as an option. And here is my question...Why is it not showing up? How can I get it to show up. I have an account with Acrobat.com. What's up.Anxiously awaiting someone who can answer this question.
Is this a custom installation of Acrobat put together by your IT department?
The error message you're receiving on the shared folder is usually caused by not having read/write permission. How are you putting in the network server name? Using a UNC path like \\\\?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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