Forms Wizard in ver 9.4.2 crashes Acrobat when run

I cannot find this exact problem in the archives.
 
Am running Acrobat 9.4.2. I would like to convert a Word form using auto-field detection. Step one in that tutorial is to run the Forms Wizard. Every time I attempt to run the wizard, it crashes the program and gives the following problem signature:
Problem signature:
Problem Event Name: BEX
Application Name: Acrobat.exe
Application Version: 9.4.2.220
Application Timestamp: 4d467491
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 8e1ce0ce
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
 
I have tried disabling McAfee's firewall in case it is a virus-program problem. I have closed other unnecessary startup programs immediately after reboot before attempting to run the Forms Wizard. It always crashes the program with the above problem signature.
 
I re-ran Check for Updates, but the message advises there are no more updates.
 
Appreciate any help.
 
Anita C.