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Losing text when I add a checkbox?

luckylyn5
Registered: Dec 2 2010
Posts: 7

I have a Word document with two text boxes. Essentially, there is one text box with another text box below it - which are for two different option ("a" & "b"). My intention is to have a check box to the left of each text box, allowing the user to check off whether the user is selecting "a" or "b."
 
When I convert it to Adobe with Form Wizard, everything looks good. However, when I try to insert a check box field to the left of one of the text boxes, it hides the top 5 lines of text on both text boxes (while the bottom 5 or 6 lines of text on each text box area still show up). I cannot figure out why it is doing this. The checkbox is very small and is to the left of (and outside of) the text box area.
 
Granted, once Form Wizard converts the file from Word to an Adobe form, it is no longer actually a text box as it was in Word - but I can't figure out why the insertion of a tiny check box field would make me lose 5 or more lines of fields to the right of the check box field. Even when adding a check box field to the left of just the top "text box" causes me to lose the first 5 lines of BOTH text box areas.
 
Any ideas?

Lynda

My Product Information:
Acrobat Standard 9.0, Windows
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
That does sound odd. Can you post a sample PDF somewhere, like Acrobat.com?
luckylyn5
Registered: Dec 2 2010
Posts: 7
FYI - now I am losing these same lines of text when I insert text fields as well.

I would be happy to insert a sample PDF - just not sure where / how to do it. I did see that there is a free trial on https://acrobat.com.share-create-files.php - is this what you were referring to?

Lynda

George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
Yes, you can set up a free account there. Upload the file, share it with everybody, and get the link and post it in a message here.
luckylyn5
Registered: Dec 2 2010
Posts: 7
I have uploaded two examples. One is the form before I added the fields and the other is what it looks like after I add fields.

https://acrobat.com/#w=vvqIU11kqMCrTg*udWavmw

I am not sure if this will share appropriately - the instructions and "help" on Acrobat.com leaves a lot to be desired. It does appear that you need an Acrobat.com login to access the link.

Lynda

George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
In Acrobat.com, you have to select the file, click the little down arrow, and select Share. It will then allow you to Publish it, which is what you need to do.
luckylyn5
Registered: Dec 2 2010
Posts: 7
Thanks - I finally figured out that I was trying to Share the workspace rather than just the file. Here are the new links to the "before" and "after" forms.

https://acrobat.com/#d=BUW2id1MmVr1zq*3-CS4HQ

https://acrobat.com/#d=XUShkh6jvpF1AhoyljGbHw

Lynda

George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
Very weird, I've never seen that type of behavior before.

As a test, try setting it up so that all fonts are embedded. If that doesn't work, try printing to the PDF printer, as opposed to using PDFMaker.
luckylyn5
Registered: Dec 2 2010
Posts: 7
Great suggestions. Instead of using Form Wizard in Acrobat and pulling in the Word doc, I started from the Word doc, printed to Adobe pdf, and then did Add/Edit Fields. Worked perfectly - no missing text now.

Thanks so much for your help - this has been frustrating me all week!

Lynda

maxwyss
Registered: Jul 25 2006
Posts: 255
Actually, what seems to happen is that the rectangle (probably the text box) around the options is filled, and it is stacked above the first five lines. If you open the "after" document in Acrobat Pro, and use the Object Touchup tool to remove the box, the text appears.

This looks like a serious bug in that "Form Wizard".

As creating a form is more than just slapping a few fields on the page, not being able to use the "Form Wizard" is no big loss at all.

HTH.