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Missing PDF maker files in MS Office 2010

Bisav
Registered: Aug 5 2010
Posts: 1
Answered

Like many other users I am getting the "Missing PDF maker files" when trying to convert a MS Word document (Office 2010) to a PDF document. I am using Acrobat 8 professional and everything seemed to be working fine in MS Office 2007. Unlike some of the other users I did not experience this problem until I installed MS Office 2010. I have tried most everything posted on the forum including uuninstalling and then reinstalling the software and installing all available updates, but I continue to get the same message. Does anyone have a soultion?

Many thanks!

Bisav

My Product Information:
Acrobat Pro 8.1.3
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
Accepted Answer
PDFMaker in Acrobat 8 and 9 are not supported by Office 2010:

http://www.adobe.com/products/acrobat/faq/
harty
Registered: Oct 13 2011
Posts: 1
I had this problem on a Vista PC.
I only required Excel to work. but im sure its a similar process for Word etc.
I was still able to make PDF's with the 'Adobe PDF' printer function.

Click File
Click Options
Click Add-Ins

Select 'Acrobat PDF Maker Office .COM Addin'

From the Dropbox at the bottom select "Excel Addins"
- Click Go
- UN-SELECT Any Acrobat or PDFMaker listing

From the Dropbox at the bottom select "COM Addins"
- Click Go
- Check the box "Acrobat PDFMaker Office COM Addin" IS selected
- If NOT.. Click Add and browse to
"C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\PDFMOfficeAddin.dll"
- If your version is NOT 10.0 it will be a different folder ie 7.0 8.0 etc

From the Dropbox at the bottom select "Disabled Items"
- Click Go
- Make sure PDFMaker is NOT disabled

This fix may seem trivial however i spent a long time working on this problem.
I tried different versions
I manually removed Acrobat http://kb2.adobe.com/cps/400/kb400658.php
I updated Office
I played with Macro security settings in Office
I tried different PDF settings in Distiller
All of this did nothing.

Remove it from the Excel Add-in
Leave it in the COM Add-in

I had no problems with Windows 7. Just Vista

I hope this works for someone else too.
Kanunu
Registered: Feb 24 2010
Posts: 7
I'm getting the Missing PDFMaker Files message now (though I could make PDFs easily last week). I'm using Word 2010 and Acrobat Pro 8.3.1.

If I try to publish inPDF from Word, I get the "This file is in use by another application or user". (It's not.)

If I try to create a PDF of the file from Acrobat Pro, I get the message, "Missing PDFMaker files. Do you want to run the installer in repair mode." I clicked Yes, ran the Installer, nothing changed.

I've just discovered Acrobat is creating the PDF ANYWAY - after telling me it can't. (Hey, this is a BIG improvement.) Still ...

As per USVAR's post, I can't find a reference from Microsoft saying Office 2010 and Acrobat Pro 8/9 are not supported. Can someone provide this?

As per Harty's post, when I follow the directions to add the PDFMOfficeAddin.dll file, Word displays the message "The document template is not valid". (I'm on the Templates tab. There's no "Add-ins" tab, just Templates, XML Schema, XML Expansion Packs, and Linked CSS.) What am I missing?


gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307

George Kaiser

frustratedbeyon...
Registered: Nov 15 2011
Posts: 1
Yes, the "Missing PDF Files" on a Dell Inspiron 64-bit running Windows 2010 ...

and yes, I downloaded the 10.1 patch, installed, restarted...

Opened Adobe Acrobat X

tried "create PDF"

got "Missing PDFMaker files"!!!!!!!!!!!!

clicked "run in repair mode"

and the thing started reinstalling again, as it did before, again, again, again. Loopy.

I have wasted this morning trying to thrash through the Adobe jungle, just as I wasted yesterday.

Took me about ten minutes to download, install, and apply Corel PDF Fusion.

Granted Adobe Acrobat X is a more sophisticated program, but Jheesh!!!!

Should I just give up on Adobe then?


gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
Can't convert to PDF | "Missing PDFMaker files" error.Microsoft has seen fit to disable this plug-in by default.

George Kaiser