Hello
I have a form that I distributed to several users. Permissions are set to allow editing and saving. I have one user who gets an error message telling them that they can only print the form and not save it. This is a 31-page form that is usually completed over several sessions.
They are using Win7 Home Premium, and have downloaded a fresh copy of Acrobat reader 9.
The form is distributed via email. Two other users had no problem filling out the form and saving it for later to complete.
I have double checked that the permissions on my end are set correctly before sending. Somewhere along the line, his permissions are getting changed (not by him). I have replicated the problem by resending the document and having it change permissions.
There must be something set on his computer which is doing this - but I am out of ideas.
Any thoughts?
George Kaiser