Hello.
In an effort to streamline my everyday workload, I added forms to a variety of scanned documents that I used to fill out by hand. Instead of filling out the documents with a pen, scanning them to a pdf file, and then emailing the pdf, I now fill in the fields I created, save the document, and email it to the appropriate person.
However, the people to whom I'm sending these documents have been saying that the documents arrive blank (i.e. there are no fields present and no data where the fields should be). If I reopen the saved documents on my computer, all of the fields and that data I entered are present.
How can I make it possible for everyone else to see the data I entered in the form fields when I email the saved documents?
Thanks.
When you create a form, try to set the compatibility to the oldest that you think will be used to open the file. Keep in mind that some of the functions in Acrobat/ Reader 9 will not be usable in older versions.
You can set the compatibility by going to ADVANCED > PDF OPTIMIZER ( on Windows Acrobat 9, hopefully PDF Optimizer is also on the Mac version and in the same place.)
You might also consider sending them, or directing them to the website of, Adobe Reader 9, which is a free application. Then all of the fields and data will be available. Just make sure that you enable Reader Rights, if necessary for your users if they will be using Reader.