Partially Completed Forms Issue

Is this a LiveCycle or AcroForm? Is there anything unusual about the form or the operating environment? Is the "next" persion using Acrobat Standard or Reader? Do you see this problem when you open the form back on your system?

Since clicking on the fields does in fact make the data visible we know that the data is already on the form, it's just not being displayed. This is not at all how Acrobat forms are supposed to work. There is either something very unusual about the form or you've found a bug.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

This is just an acrobat form. I am interested in learning more about LiveCycle - just haven't had time to teach myself.

It performs perfectly on both my and my bosses PC's we are using Acrobat 9.1 Pro. She is using Adobe Reader 7.

I just figured out the issue - if she selects Highlight Fields all the completed fields show up. When I've created forms they are automatically highlighted because I select that when I preview to test. Is that an Adobe 7 issue? The form was created with 9.1.

Thanks for your response! - D

Could be a compatibility issue, i.e. an Acrobat 9(pdf 1.8) in Acrobat 7. There might be some feature that 7 is choking on. If she can't update to Reader 9 then try optimizing the form to Acrobat Version 7 before Reader Enabling it?

But regardless, it's a bug in Acrobat 7. Although one that will probably never be fixed since it's an old version.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thanks for your help. We have it working now. We'll just have to upgrade everyone - yeah right. I may just put a comment on the forms indicating that they should select the Highlight Fields button if they do not see the shaded fields as a work-around until everyone is on the same platform. I appreciate your responses. - D