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Password Protect not working in IE6

Forum Index > Forms: Acrobat > Password Protect not working in IE6
2008-03-17 14:14:23
reginautter
Registered: Jan 21 2008
Posts: 14

I have created a pdf document that one must have the password and then hit submit in order to see certain fields. It works perfectly, except in IE6. Since this will be on the internet and I have no control over who possibly will view this document, I need it to work on all applications.

As soon as the pdf is opened in IE6, the fields are visible. Does this have something to do with the pdf plug-in? IE6?

Any ideas on how to fix this problem? Any ideas, help, suggestions are appreciated.

Thanks,
Regina

My Product Information:
Acrobat Pro 8.0, Windows
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2008-03-20 08:46:55
#1
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
How are the fields hidden, and then shown?

There are several differences, mostly security related, between Acrobat 6 and Acrobat 7.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

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2008-03-20 09:34:24
#2
reginautter
Registered: Jan 21 2008
Posts: 14
You have to enter the correct password, hit submit and then a 'Show Pricing' button displays - written in JavaScript.

Then you have to hit the 'Show Pricing' button and the fields show. This was done by selecting hidden in the preferences section. The 'Show Pricing' button has an action set up to show fields.
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2008-03-20 10:08:41
#3
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
From what you have described, the document should be fine. The visibility of fields is controled exclusively by Acrobat. If fields are set to be hidden, then they should be hidden until some dileberate action makes them visible.

Is there anything else going on with the document?
Does the PDF show this same behavior if it is not Password protected?
Does the PDF show the same behavior in both Acrobat and Reader?

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

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2008-03-20 23:16:57
#4
reginautter
Registered: Jan 21 2008
Posts: 14
Is there anything else going on with the document?
If you are asking if there are any other "issues", no. The pdf and other fields are working just as I've wanted them to. If you are asking if there are any other actions, yes. The doc is an order form, so there is multiplication from columns 1 & 2 to 3. There is a addition to a final item count and then a final price. I also have a print button and an email button.Does the PDF show this same behavior if it is not Password protected?
Not sure, I haven't tested in IE6 without being password protected. It will have to be password protected though.

Does the PDF show the same behavior in both Acrobat and Reader?
I will have to check on this, not sure. There are several people who have been testing this on different platforms prior to being uploaded to the internet.

Thanks for all your help.
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