These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

PDF dissapears after 5 seconds

rodbunn
Registered: Feb 3 2008
Posts: 81

All of a sudden, whenever I open a PDF in Acrobat 8 it appears for about 5 seconds then goes to a grey blank screen. I can open the same pdf with Reader an it works fine. This happens to ALL pdf's I try to open.
Any help would be appreciated !
 
Thanks, Rod

My Product Information:
Acrobat Pro 8.1.7, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
It would appear that something is wrong with your Acrobat installation. Try repairing or re-installing.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

rodbunn
Registered: Feb 3 2008
Posts: 81
I will try that... It's worked fine for over a year with no problems. It's very hard for me to believe it's the install. I'll let you know. Rod
rodbunn
Registered: Feb 3 2008
Posts: 81
I did a "repair", no change.... but now I noticed the real problem is this:
When I run Acrobat 8 pro, the program comes up and then in 5-7 seconds it closes. So my problem is with Acrobat 8, not the fact that I can't open a PDF.

I'll look into it. Any other suggestions???
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Could be a plug-in, a print driver, or some other piece of software you've installed recently. Could even be an Acrobat update.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script