I have created a 4-page form using Acrobat Pro 9.3 and every time it is submitted, it crashes Acrobat. I have tried removing all the form fields and submitting it essentially nothing. No dice. It still crashes. The crash reports are not helpful at all and I don't know where to start troubleshooting this thing. Is there a common item (list of items?) that might frequently cause crashes that I could take a look at first? Thanks.
PDF form crashing on submit
2010-03-09 14:30:20
My Product Information:
Acrobat Standard 9.2, Macintosh
Acrobat Standard 9.2, Macintosh
2010-03-10 09:21:50
#2
What kind of submit is the form doing? The built-in submit on the button actions? A JavaScript submit? Is it submitting to an URL? to an email? Is the whole document being submitted? Or just the Data?
I am using the built-in submit button action, and I am submitting the PDF to an email. I think that there is a problem because of a mismatch in the version and platform of Acrobat used to create the PDF (Win XP, Acrobat 7) and the version + platform I am using for the form elements (OSX 10.5.x, Acrobat 9.x [latest]).I just got the original Word doc used to create it, and I am going to try and set up a basic form with submit button. That way I can start fresh and see where exactly my problems are beginning.
Coming from the web development world I am having trouble getting used to relying on wysiwyg tools for interactivity. I want to just change the 'a href' and just get back work, ya know? Is there a way to get into the XML and tweak it there?
2010-03-10 09:38:25
#3
Standard PDF forms are not XML. They are PDF format. Commonly called AcroForms. For this type of form the version and OS differences shouldn't matter. However, if this is a LiveCycle form things are different. LiveCycle forms are XML wrapped in a thin PDF format. Versions can matter here because there were major changes between 7 and 9.
But regardless, if you've got the source document you might as well recreate it. You should be able to copy field directly off the old PDF form and onto the new one.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
But regardless, if you've got the source document you might as well recreate it. You should be able to copy field directly off the old PDF form and onto the new one.
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]
The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]
Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]
Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script