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pop up menu for selecting desktop email application option in pdf form

Forum Index > Forms: Acrobat > pop up menu for selecting desktop email application option in pdf form
2010-08-19 06:56:09
jaya
Registered: Aug 19 2010
Posts: 5
Answered

I have created a form with an option to submit by email to our website. but some of our clients are not getting the pop up menu for selecting desktop email application option in pdf form when they click on submit by email option. please help on how to solve this problem

My Product Information:
Reader 9.0, Windows
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2010-08-19 07:37:52
#1
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4308
Have you looked at the Acrobat JavaScript API with regards to the mail pdf or mail form?

Must have Windows OS.
Must have MAPI mail client enabled.
Must have full version of Acrobat.
Can not use Reader on a plain form.

If users have Reader, the form must have the 'Extended Reader Rights' applied to the form.

George Kaiser

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2010-08-19 08:15:32
#2
jaya
Registered: Aug 19 2010
Posts: 5
thank you so much, now it works for me.

Jaya
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