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Saving Forms in Mac

Forum Index > Forms: Acrobat > Saving Forms in Mac
2010-04-28 08:09:34
Cortnikh
Registered: Mar 6 2008
Posts: 5
maryannem wrote:

Hello,
I just found this message while trying to fix my problem. I actually just posted the issue to the forum.

Anyway, I created a form in Acrobat 8 Pro, enabled usage rights, but when I go to the Reader, I am unable to use the form fields. They show up (text boxes, check off boxes) but it is no longer a field to fill.

I created the form on Windows but the reader is on a Mac. I don't think that should cause a problem?

Thanks for any help!

Maryanne

I am having this same problem. Created the form with Acrobat Pro 8, enabled usage rights. Clients with Reader 8 or 9 inWindow/PC can fill out the forms and save them. However, my clients with Mac products can not save the forms and the digital signature is not showing as well, so I'm thinking this is a bug specific to the Mac user. Any thoughts on this issue? Any help is appreciated. Thanks.

My Product Information:
Reader 9.3, Macintosh
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2010-04-28 09:19:50
#1
try67
Expert
Registered: Oct 30 2008
Posts: 2398
Are they opening the file in Adobe Reader, or are they using Apple's built-in PDF viewer, "Preview"?
They should have Reader to work with forms.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

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2010-04-28 09:32:40
#2
Cortnikh
Registered: Mar 6 2008
Posts: 5
They are using Adobe Reader 9 for Mac.
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2011-01-20 08:21:51
#3
Holbrook_Erin
Registered: Jan 20 2011
Posts: 1
I have tried creating a form in adobe acrobat (on a windows pc) both adding the form fields manually and also using life cycle designer.
Either way, when a user using a mac opens the form and adds data to the form fields, saves the document as a pdf, and emails the form to a user using a windows Operating system, the form fields are blank, and the data will not print. Does anyone know of a solution for this issue?

-Erin
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2011-01-20 11:39:00
#4
gkaiseril
Online
Expert
Registered: Feb 23 2006
Posts: 4308
Make very very sure the users are not confusing Mac Preview with Adobe Reader. Open Adobe Reader, then open the PDF form in Adobe Reaer, do not double click on the PDF or edit the PDF witnin an email.

If they have used Preview then Script to Fix Mac OSX Preview.app Form Fill and Save By Joel Geraci.

George Kaiser

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2011-01-20 11:52:45
#5
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
Erin,

Here's an updated link to Joel's blog posting: http://blogs.adobe.com/pdfdevjunkie/2009/11/script_to_fix_mac_osx_previewa.php

Here's a link to an enhanced script and a bit more background information: http://kb2.adobe.com/community/publishing/885/cpsid_88564.php
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2011-01-25 16:14:39
#6
ncutler
Registered: Feb 27 2007
Posts: 9
I have a pdf form. My client wants their customers to be able to save the completed form to their desktop. The subject is of the form is sustatinablity. It seems inappropriate to them to have a 'print' only form. It there any way to enable 'saving' of this document- either before or after it is filled out??
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2011-01-26 03:03:08
#7
try67
Expert
Registered: Oct 30 2008
Posts: 2398
You need to enable the extended Reader rights for the file in Acrobat.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

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