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Sending Acrobat Forms

garmp
Registered: May 27 2007
Posts: 6

I have created a form in Acrobat 8 Pro with active fields to be filled out and returned to me. Followed the instruction the best I could. Created the "submit" button with "mailto:myemailaddres.com", Selected pdf as the export format.
Open it in Reader 7 'cause that's what most of my clients use. And when I hit the "submit" button I get "This operation is not permitted."

When I try to sent from Acarobat 8, I get "SendMail doesn't know how to talk to your default mail client. Please select a different mail application to use."

Any ideas where I went wrong???

Also I am on a Mac OS 10 platform, where most of my clients are pc based.

Appreciate any and all help/advice, etc.

Thanks,

garmp

Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
Reader can't submit as PDF, you must submit using another data format (FDF, XFDF...).
I don't know if Reader can submit PDF with Reader extensions enabled...

..
garmp
Registered: May 27 2007
Posts: 6
Redid the form and changed the submit as PDF setting to FDF. Still get the message "SendMail doesn't know how to talk to your default mail client. Please select a different mail application to use."

Seem to have thing working, but just cannot sent.
Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
What is this "default mail client" ?
Outlook ?
garmp
Registered: May 27 2007
Posts: 6
I use Firefox/Yahoo
Emailed the form to a friend with a PC (I use Mac). He told me he could open it fill it out and hit the "submit" button and all went well. Still haven't received it though it's been almost two hours.

Pretty confused now!!!
Merlin
Acrobat 9ExpertTeam
Registered: Mar 1 2006
Posts: 766
Firefox/Yahoo is not an email client, on the Mac you must use Thunderbird, Entourage, Apple-Mail...
Note that you can get a (free) plug-in that let you use email HTML-portal (like Yahoo, Google...) directly within Apple-mail app.
.