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Slow load up of forms in reader X with Sharepoint

jsaville
Registered: Aug 26 2011
Posts: 2

I am using Sharepoint 2010 and Reader to access fillable forms that are used by midwives. The problem is that it takes a very long time to open these documents. Reader stops responding and if you click again the screen goes grey and then after about 30 seconds the form pops up. All computers are using Windows 7. Is there a workaround for this? The integration is great but is this what is causing the problem?
Thanks
John

My Product Information:
Reader 10.1, Windows
maxwyss
Registered: Jul 25 2006
Posts: 255
Is the form PDF file optimized for fast web view?

If so, unoptimize it and try again.

It will now take longer until the form becomes available, because it has to download completely before it is usable, but then it will work normally.


Also, which viewer version are the clients using? They say that there are some Reader 10 version which are very slow displaying forms. Updating to the newest version may also help.

Hope this can help.

Max Wyss.