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IB Comp Admin
Registered: Feb 26 2010
Posts: 8

I have created a document for our company intranet and entered a Submit Button. I want the completed forms to go to another person's email address (which I filled in) but when it gets completed it is still coming to my email address.... Help! what did I do wrong?
I've searched the blogs and tried some of the suggestions and still can't figure out my problem. I am new to Adobe Pro 9 and designing docs. Thanks for any help you can give.

IB Comp Admin

My Product Information:
LiveCycle Designer, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Forms that are distributed using the Forms > Distribute Form command, use the email address listed in the Edit > Preferences > Identity category. If you don't want them to go to this address, then you'll need to bypass the Distribution Wizard.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

IB Comp Admin
Registered: Feb 26 2010
Posts: 8
My product does not have Edit/Preferences/Identity category (at least I don't see it) and how do I bypass the Distribution Wizard and still put the document on our intranet? Thanks!

IB Comp Admin

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
The identity category is listed right below the forms category in the Preferences for Acrobat 9 Pro. Acrobat doesn't have the ability to distribute/track form responses for multiple email addresses. So, you'll need to manually add the email address you'd like the forms sent to on your submit button in LiveCycle Designer. Then, reader-enable your form in Acrobat and post to your intranet. You won't be able to Track the form responses in Acrobat but the completed forms will be sent to the correct email address.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

IB Comp Admin
Registered: Feb 26 2010
Posts: 8
I figured out how to change my identity in the preferences but now I'm not sure how to Reader Enable. Now if I create another document that I want to come to my email address do I need to reset my preferences and will that mess up the document I just created?
I think part of my confusion comes from switching back and forth from Adobe Acrobat and the Live Cycle. I appreciate your patience and your help!

IB Comp Admin

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
When you change your identity it will affect all the forms that you use the Forms > Distribute command with (and a few other things)? You don't need to change this (and I don't recommend doing it either) if you're going to do everything manually.
To reader-enable your form you can use the Advanced > Extend Features in Adobe Reader command.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

IB Comp Admin
Registered: Feb 26 2010
Posts: 8
It says the document is already reader enabled and when I push the submit button it is now going to the correct email address but it is not formatted as a pdf but as data.xml - now what do I do?

IB Comp Admin