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Submit button fails to submit via Outlook

Denise_Palmer
Registered: Feb 27 2007
Posts: 2

I have created a PDF form with a Submit button feature in Acrobat 8.

Everything works fine except the submission itself. In my own testing the email message is set up in Outlook (2003) and the attachment shows as attached (either the complete PDF document or the datafile, depending on what I've selected). However, the message does not send. There is simply the Outlook grey bar across the top that says "this message has not been sent". I anticipate this is a problem with Microsoft Outlook, but does anyone know what is happening?

To send the file a different way, I can open an Outlook email message and then attach the file and send it, but this defeats the purpose of a submit button in the form itself.

Thanks for your help and apologies if this question has already been asked and answered. I'm new to the forum. Many thanks for your guidance.

My Product Information:
Acrobat Pro 8.1.1, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Typically, the email with attachment will appear to the user in edit mode. They have to hit the send button.

However, the exact behavior depends almost entirely on the user's system. What you see on your seeing on your computer is not necessarily what users will see. You should send the form off to a few different people to see what thier experience is.

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script