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Submit button not opening email program

mary77
Registered: Apr 22 2010
Posts: 6

I have created a submit button on my form and all works correctly in my Acrobat 9. However, when I tested this with my client, instead of it opening up her email program it is trying to send the form directly through acrobat. Why would this be happening? We need the form to work in all versions of acrobat since not everybody is going to have the most recent version. The problem with sending it through acrobat is the user filling out the form also needs to be able to attached a headshot and bio. Acrobat wont allow this since it isnt directly opening up her email program. Any suggestions?

My Product Information:
Acrobat Pro 9.3.1, Macintosh
NK-INC.COM
Registered: Apr 17 2010
Posts: 93
Check out http://www.PDFEmail.net for tips on how to e-mail a PDF form without using 3rd party client-email software such as OutLook.

http://www.pdfemail.net/
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Read this article:
http://www.acrobatusers.com/tutorials/form-submit-e-mail-demystified

In it you'll learn why submitting data by email is such a pain and products like the one from NK above are the right way to go. However, the PHP and .NET scripts for redirecting an HTTP form submission to email are very simple, if you are a developer. See this thread:
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=24608

THere are also 3rd party services that handle data submission such as www.formrouter.com.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

mary77
Registered: Apr 22 2010
Posts: 6
Ok, so I found on another forum a closer answer to the question from Thomp.
http://www.acrobatusers.com/forums/aucbb/viewtopic.php?pid=61736

Here are my 2 questions.
1. How do I reader enable the form?
2. How do I enable the pdf with save rights?

I think if I can get answers to these questions, I can get my submit button to work!
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
Your 2 questions are actually the same thing.

Open the form in Acrobat Professinal and select the "Advanced > Extend Features in Adobe Reader..." menu item. Done!Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

mary77
Registered: Apr 22 2010
Posts: 6
It works!!! thank you so much!! I cant tell you how many hours I wasted pulling my hair out trying to get this to work! And it was the simplest solution!