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Submiting Forms--email problems

marsha9
Registered: Aug 10 2007
Posts: 2

Using Adobe Acrobat 8, I have a form that I want others to complete and submit through email. They are able to type on the form, the security (no security) should allow submission, usage rights are enabled under Advanced, but not all people can send the email when they click the submit button that should send it to a predetermined email. Those that have professional can, those who have Outlook 2007 can, but most others cannot. When they click submit, it brings up the mail client shows the attachment (.pdf or .fdf) and the proper email address, but the send button cannot be selected. Thoughts? suggestions?

My Product Information:
Acrobat Pro 8, Windows
lsutton
Expert
Registered: Nov 15 2005
Posts: 51
Is it possible that the message itself is blank? i.e.: the "body" of the message is empty which is not allowing the email client to enable the send button. Or quite possibly the "subject".