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Submitted fdf has signature data, but it does not show when displayed

Forum Index > Forms: Acrobat > Submitted fdf has signature data, but it does not show when displayed
2007-06-08 11:30:32
sklauminzer
Registered: Jun 8 2007
Posts: 3

I have a PDF that has signature fields, when a user fills in the form on the web (just standard web here, not LifeCycle server etc.) they sign the doc and then submit the form.

An email is generated with the correct .fdf attachement, and I can open it and vierw all form field data, but the signature itself is not displayed.

When I open the .fdf in a text editor to view the aqctual data it has the signature data in the fdf, it does not appear when the Acrobat fills in the fdf data in the PDF.

Any ideas?

Thanks in advance!

Scott

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2008-04-22 06:02:22
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Are the recipients using Reader within the web browser? If so, do you have the PDF Reader-enabled for the digital signature? Also, the recipients will need Reader 8 to sign the PDFs with a Reader-enabled PDF, earlier versions of Reader do not support this feature.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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