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Submitting a Form to Multiple Recipients

MrsWoody
Registered: Nov 11 2008
Posts: 2
Answered

I am running into problems when I attempt to send a form to multiple recipients. I am using Acrobat Pro 8.0 and my mail client is Outlook.

I have an interactive form that contains a submit button. I set the submit button to execute the following URL:

mailto:address1 [at] address [dot] com

And everything works great. Then I tried added another recipient to the URL, something like:

mailto:address1 [at] address [dot] com;address2 [at] address [dot] com

In the "Distribute Form" wizard it gives the error message "The specified return address is invalid" and I am unable to continue. I get the same message if I try to separate the 2 addresses with a comma.

So then I looked under "Help" and it said to try adding the second e-mail address in the CC field, so I changed the URL to:

mailto:address1 [at] address [dot] com?cc=address2 [at] address [dot] com

I still get the same message.

I'm really stumped on this one. I see no way to add the second address in a CC field other than the method above. I know it's syntax, but does anyone know the correct syntax for multiple addresses?

Thanks in advance

thomp
Expert
Registered: Feb 15 2006
Posts: 4411
You are using the correct syntax for both the additional email address and the "cc". The problem is the "Distribute Form" wizard. It wants a single address for the return data and doesn't allow for any other configuration. It also applies Reader Enabling to the form so it can't be changed later.

There is a way around this though. Use the Wizard to create the collection DataSet, But don't send out the form. Instead send out your original form with the multiple return addresses. Be sure to Reader Enabled the form for "Form" and "Save" rights, and make sure the submit is returning the entire PDF. When the files come back from the users you'll have to manually add them into the data collection.

Do things this way is only slightly more work than using the full "Distribute Forms" functionality. You get the advantage of being able export the collected datat into a useful format.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/]http://www.adobe.com/devnet/acrobat/[/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

MrsWoody
Registered: Nov 11 2008
Posts: 2
Just wanted to stop back and tell you Thanks! I did what you said and it works perfectly!
AnneMarie
Registered: Jul 26 2006
Posts: 18
thomp wrote:
The problem is the "Distribute Form" wizard. It wants a single address for the return data and doesn't allow for any other configuration.
This is fixed in Acro 9, though, right?

I'm able to add multiple addresses to the To field in the Wizard. (Using the Acrobat.com method if that makes a diff.). It parses them out into individual line entries, one address per line, in the resulting tracker.

AM
Beever7
Registered: May 15 2009
Posts: 5
I have designed a form that someone else should receive the responses from. The default seems to be that they come back to me. I don't want to get the responses. How does one change the sender or author when distributing a form?
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
You should set the address to the recipient in the Submit Button before you distribute the form.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

Beever7
Registered: May 15 2009
Posts: 5
So, if I have added the addresses to the Email Submit button in the Object dialogue email address area and then distributed the form, it will go to the email addresses that I listed there as well as to me?
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
If you setup the Submit Button correctly the Distribute Forms Wizard should use the existing setup and not try to change it. But even if it does change it you can provide multiple addresses. Email addresses are always separated by a semicolon. Just like they appear in your standard email program. Like this:

"me [at] mine [dot] com;you [at] yours [dot] com"You have to explicitly list all the email address you want in the list.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

Beever7
Registered: May 15 2009
Posts: 5
Thanks for your help! I am new at the LiveCycle Designer.
lolo1000
Registered: Dec 28 2010
Posts: 2
Hello,

I have combined several word documents into one pdf file with the goal of eliminating redundant fields. However, each form needs to go to a different email address. Can I do this in Adobe? Also, how do you display text on the submit button? I am using Adobe Acrobat 9 pro. Thank you in advance for any help that you can provide.