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Submitting Forms via Email

gladix
Registered: Apr 16 2007
Posts: 6

I'm new to Adobe Professional 8. I've developed a form that I want our customers to be able to submit back to me. I sent it to our staff that all have Adobe Professional 8 and they can fill it in and submit it using the submit button I created. I then sent it to random customers that have Reader 7 to 8. None of them can submit it back to me. They get the error message "this operation is not permitted". They can use the save button to save it and then attach to an email and the print buttons work. What would make the submit button not work for those with just Reader? I want our customers to be able to submit the form if possible. I have looked at every question and tutorial that I can find with no luck. Any suggestions?

My Product Information:
Acrobat Pro 8, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Try this. From the Menu Bar, click Advanced, Enable Usage Rights in Adobe Reader. Also check the Document Properties, Security options to ensure selected options will not prevent submitting form data.

As a last resort, visit this link
[url=http://www.adobe.com/products/server/readerextensions/overview.php]http://www.adobe.com/products/server/readerextensions/overview.php[/url]

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

gladix
Registered: Apr 16 2007
Posts: 6
User rights are enabled and NO Security. I would think that Reader 8 users should at least be able to submit this form, but none of them can either. There seems to be a lot of information on Adobe Pro 8 and forms out on the web, so I've tried everything that I can find. I'm trying a different approach now. I put an email button (with the proper settings) at the top and it should attach it to an email. The client will have to manually put in our email address. I'll see if any of my test group can return it to me this way.
It's not ideal but it will work.

I have spent more than a week on this form. I love Adobe Pro, but yikes it's time consuming!
pddesigner
Registered: Jul 9 2006
Posts: 858
Try these options: Write a Perl script and load it in the CGI-BIN folder on your web site.
Add one of these JavaScripts to the button Action:
Submit FDF Data. Use the following:

this.submitForm("http://www.yourwebsite.com/cgi-bin/process.pl#FDF");

The #FDF item instructs Acrobat to submit PDF data. If you add

this.submitForm({cURL:"http://www.yourwebsite.com/cgi-bin/process.pl#FDF",
bFDF: true,
bAnnotations: true,
blncrChanges: true
});

the three button options for PDF data are enabled.

Submit HTML Data. Use the following:

this.submitForm("http://www.yourwebsite.com/cgi-bin/process.pl", bHTML:true);

Submit XML Data. Use the following:

this.submitForm({cURL:"http://www.yourwebsite.com/cgi-bin/process.pl",
bXML: true,
bAnnotations: true,
});

Submit a PDF file. Use the following:

this.submitForm({cURL: [url=http://www.yourwebsite.com/cgi-bin/process.pl]http://www.yourwebsite.com/cgi-bin/process.pl[/url],
bPDF: true
});

To submit as a file attachment:

this.mailDoc(true, "youremailaddress [at] yourcompany [dot] com",
"supervisor [at] yourcompany [dot] com", "ceo [at] yourcompany [dot] com", "Title of the Subject Line");

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.