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Tracking in Adobe 8-How to capture forms SENT out, NOT just returned?

Forum Index > Forms: Acrobat > Tracking in Adobe 8-How to capture forms SENT out, NOT just returned?
2009-01-06 08:16:40
AnnieBrownTX
Registered: Jan 6 2009
Posts: 7

I have been using Adobe Livecycle Forms, in conjunction with Adobe 8, to automate our approval processes, but cannot find an easy way to capture all the forms sent out (to each individual e-mail address), without submitting a bunch of half-empty responses to myself, that I swap out for the REAL responses, once they come in - so I know who has done what, with the forms that I sent out.

I HAVE Adobe 9, and have tried it - and actually really liked it, until.... one of the forms that I sent out through Adobe 9, on Acrobat.com, went crazy and started resending itself over and over and over again to the recipients - all 100+ of them. I am STILL getting hate e-mail over that fiasco, and am VERY leary of trying it again.

I know Adobe 8 works well, if there is only an easy way to capture what I SENT, so I know WHO doesn't respond.

Any help would be greatly appreciated!
Annie

My Product Information:
Acrobat Pro 8.1.2, Windows
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2009-01-07 11:59:38
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Sorry to hear about your mishap with A9 (which has far more forms distribution capability then A8). You can track forms you sent out in A8 through the Forms Tracker. Just select History icon in the Forms Tracker and scroll all the way to the right in the right panel.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-01-08 04:47:42
#2
AnnieBrownTX
Registered: Jan 6 2009
Posts: 7
Thank you for your response, but the Tracker doesn't give me the information that I'm looking for.
I would like a record of each e-mail that went out - individually, the way the Tracker on Acrobat.com does. I send out the form to multiple recipients, when distributing, and I have not been able to find a record of what was sent and when - other than going through my e-mail program and blah blah blah...
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2009-01-12 11:37:32
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried reviewing the email response file capability in A9? If you distribute your form via email not via Acrobat.com, you also have a ton of information available to you in the response file.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-01-12 12:10:51
#4
AnnieBrownTX
Registered: Jan 6 2009
Posts: 7
From what I recall, the program wouldn't LET me send them out via e-mail, it kept referrring to the EULA restrictions. I was using Adobe 9, on a trial basis. Now I have the actual program.
Maybe I'll try it again.
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